---
title: "Resolve a QA flag with a human verdict"
description: "Owner/admin/manager only. The claim is atomic, so two reviewers cannot both resolve one flag. needs_coaching requires a note — a verdict the rep cannot act on is noise."
---

> Documentation Index
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Path: Channel Automation API › Conversations

`POST /api/field-sales/qa-flags/{id}/verdict`

Owner/admin/manager only. The claim is atomic, so two reviewers cannot both resolve one flag. needs_coaching requires a note — a verdict the rep cannot act on is noise.

## Authentication

- `BearerAuth`, http, header `Authorization`, format `JWT`

## Request body

_Required._

- `verdict` (`post/api/field-sales/qa-flags/id/verdict.verdict`; string, required)
  - one of `"passed"`, `"needs_coaching"`
- `note` (`post/api/field-sales/qa-flags/id/verdict.note`; string, optional)

## Example request

```json
{
  "verdict": "passed",
  "note": "string"
}
```

## Code samples

### cURL

```bash
curl --request POST \
  --url https://api.channelautomation.com/api/field-sales/qa-flags/%7Bid%7D/verdict \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "verdict": "passed",
  "note": "string"
}
'
```

### TypeScript

```typescript
const url = 'https://api.channelautomation.com/api/field-sales/qa-flags/%7Bid%7D/verdict';
const options = {
  method: 'POST',
  headers: {'Content-Type': 'application/json', Authorization: 'Bearer <token>'},
  body: JSON.stringify({verdict: 'passed', note: 'string'})
};

fetch(url, options)
  .then(res => res.json())
  .then(json => console.log(json))
  .catch(err => console.error(err));
```

### Python

```python
import requests

url = "https://api.channelautomation.com/api/field-sales/qa-flags/%7Bid%7D/verdict"

payload = {
    "verdict": "passed",
    "note": "string"
}
headers = {
    "Content-Type": "application/json",
    "Authorization": "Bearer <token>"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)
```

## Responses

### 200

Verdict recorded

### 403

Caller is not an owner

### 409

Flag already resolved


Source: https://developer.channelautomations.com/api/post-api-field-sales-qa-flags-id-verdict/index.md