---
title: "Record whether a held attempt actually placed a call"
description: "Deliberately manual, and audited. `no_call_placed` releases the attempt's daily allowance and returns the contact to the queue — only ever a human decision, because getting it wrong dials someone a second time. `call_placed` requires the exact provider call id read from the voice dashboard, which is exact evidence and rejoins the normal settlement and attribution path. Nothing is inferred from contact identity or a nearby timestamp.\n"
---

> Documentation Index
> Fetch the complete documentation index at: https://developer.channelautomations.com/llms.txt
> Use this file to discover all available pages before exploring further.

Path: Channel Automation API › Voice AI

`POST /api/voice-campaigns/held-attempts/{attemptId}/resolve`

Deliberately manual, and audited. `no_call_placed` releases the attempt's daily allowance and returns the contact to the queue — only ever a human decision, because getting it wrong dials someone a second time. `call_placed` requires the exact provider call id read from the voice dashboard, which is exact evidence and rejoins the normal settlement and attribution path. Nothing is inferred from contact identity or a nearby timestamp.

## Authentication

- `BearerAuth`, http, header `Authorization`, format `JWT`

## Path parameters

- `attemptId` (`post/api/voice-campaigns/held-attempts/attemptId/resolve.path.attemptId`; string, required)
  - format `uuid`

## Request body

_Required._

- `resolution` (`post/api/voice-campaigns/held-attempts/attemptId/resolve.resolution`; string, required)
  - one of `"no_call_placed"`, `"call_placed"`
- `reason` (`post/api/voice-campaigns/held-attempts/attemptId/resolve.reason`; string, required)
  - minLength 1; maxLength 300
- `vapi_call_id` (`post/api/voice-campaigns/held-attempts/attemptId/resolve.vapi_call_id`; string, optional) — Required when resolution is call_placed

## Example request

```json
{
  "resolution": "no_call_placed",
  "reason": "string",
  "vapi_call_id": "string"
}
```

## Code samples

### cURL

```bash
curl --request POST \
  --url 'https://api.channelautomation.com/api/voice-campaigns/held-attempts/<attemptId>/resolve' \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "resolution": "no_call_placed",
  "reason": "string",
  "vapi_call_id": "string"
}
'
```

### TypeScript

```typescript
const url = 'https://api.channelautomation.com/api/voice-campaigns/held-attempts/<attemptId>/resolve';
const options = {
  method: 'POST',
  headers: {'Content-Type': 'application/json', Authorization: 'Bearer <token>'},
  body: JSON.stringify({resolution: 'no_call_placed', reason: 'string', vapi_call_id: 'string'})
};

fetch(url, options)
  .then(res => res.json())
  .then(json => console.log(json))
  .catch(err => console.error(err));
```

### Python

```python
import requests

url = "https://api.channelautomation.com/api/voice-campaigns/held-attempts/<attemptId>/resolve"

payload = {
    "resolution": "no_call_placed",
    "reason": "string",
    "vapi_call_id": "string"
}
headers = {
    "Content-Type": "application/json",
    "Authorization": "Bearer <token>"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)
```

## Responses

### 200

Resolved

### 400

Invalid resolution

### 401

Sign in required

### 403

Manager role or feature access required


Source: https://developer.channelautomations.com/api/post-api-voice-campaigns-held-attempts-attempt-id-resolve/index.md