---
title: "AgentTeams"
description: "Condition-based agent teams for routing inbound contacts"
---

> Documentation Index
> Fetch the complete documentation index at: https://developer.channelautomations.com/llms.txt
> Use this file to discover all available pages before exploring further.

Path: Channel Automation API

Condition-based agent teams for routing inbound contacts

## Operations

- [List all agent teams for a workspace](/api/get-api-agent-teams-workspace-workspace-id/)
- [Create a new agent team with members and rule](/api/post-api-agent-teams-workspace-workspace-id/)
- [Update a team's metadata, members, and/or rule](/api/put-api-agent-teams-team-id/)
- [Delete a team (cascades to rule, members, tracker)](/api/delete-api-agent-teams-team-id/)
- [Bulk update team priorities (drag-to-reorder)](/api/put-api-agent-teams-workspace-workspace-id-reorder/)
- [Dry-run — given a contact (or contact id), return which team would match](/api/post-api-agent-teams-workspace-workspace-id-preview/)


Source: https://developer.channelautomations.com/api/tags/agent-teams/index.md