Underlying counted inbound calls and exact booking evidence

Workspace admins and owners only. Same verified-workspace and date rules as inbound-calls-by-number. Reads rollup facts only, never raw calls or appointments. Filters follow the report's historical/current label rules. Booking evidence is withheld until a complete refresh; later cancellations remain included. Lead evidence records internal contact creation or an existing match at arrival; older unsupported calls remain unknown. Optional handling evidence describes saved answer/session signals, fallback routes, provider-reported transfers and ringing declines. Signed destination-leg acknowledgements are distinct from human pickup, booking ownership or a verified business handover.

GET

https://api.channelautomation.com/api/analytics/inbound-calls-by-number/calls

Query parameters

workspace_id
optional
string

fromDate
optional
string
format: date-time
toDate
optional
string
format: date-time
number
optional
string
Exact recorded dialed number (normally E.164).
label
optional
string
Exact report label.
unlabeled
optional
boolean
bookedOnly
optional
boolean
leadStatus
optional
new
or
returning
or
unknown
Recorded contact resolution at call arrival. New means an internal contact was created by this call; older or unsupported calls are unknown.
limit
optional
integer
maximum: 500 · minimum: 1 · default: 50
offset
optional
integer
minimum: 0 · default: 0
revision
optional
string
Previous page revision; changes return report_changed.

Returns

200

{ success, data }. Data includes available, revision, total, nextOffset, rows, verifiedBookingsAvailable, evidenceAvailable, handlingEvidenceAvailable, leadTrackingAvailable and lastRefreshedAt. Row handling is null until a complete handling refresh. Unavailable reasons include report_changed, bookings_pending and contract_not_deployed.

400

Invalid filter, page or range (maximum 400 days).

401

Authentication required

JSON

error
optional
string
success
optional
boolean

403

Not an authorized workspace manager, or a different workspace requested.