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Messages

SMS/MMS messaging via Twilio integration

Endpoints 7

Send an outbound SMS or MMS message
POST /send-sms
Send a message via Twilio for a workspace
POST /api/send-message
Send an agent text to a contact from the Call Center profile
POST /api/call-center/contacts/{contactId}/text
Read a page of email previews for a visible Calling contact
GET /api/call-center/contacts/{contactId}/emails
Send an email or a reply to a visible Calling contact
POST /api/call-center/contacts/{contactId}/emails
Read an email and related messages using saved reply references
GET /api/call-center/contacts/{contactId}/emails/{messageId}/thread
Read public website metadata for a conversation link preview
POST /api/link-preview