Review Second Chance leads and their current eligibility

Owner, admin or manager only; requires current contact visibility. Returns up to 25 candidates, including reviewed history, with a continuation cursor. Eligibility does not override calling cadence or compliance.

GET

https://api.channelautomation.com/api/call-center/recovery/reviews

Authorization

BearerAuth
HTTP Bearer (JWT)
required

Query parameters

status
optional
ready
or
deferred
or
dismissed
or
resolved
or
ineligible
beforeCreatedAt
optional
string
format: date-time
beforeId
optional
string
format: uuid

Header parameters

X-Workspace-Id
string
required

Returns

200

Candidates with contact, evidence, assignment, review status and eligible_now; nextCursor is null at the end

400

Invalid status or incomplete cursor

401

Session required

403

Manager access required

404

Resource not found

500

Unexpected error

503

Dependency unavailable

Review Second Chance leads and their current eligibility

curl --request GET \
  --url https://api.channelautomation.com/api/call-center/recovery/reviews \
  --header 'Authorization: Bearer <token>' \
  --header 'X-Workspace-Id: string'

const url = 'https://api.channelautomation.com/api/call-center/recovery/reviews';
const options = {
  method: 'GET',
  headers: {'X-Workspace-Id': 'string', Authorization: 'Bearer <token>'}
};

fetch(url, options)
  .then(res => res.json())
  .then(json => console.log(json))
  .catch(err => console.error(err));

import requests

url = "https://api.channelautomation.com/api/call-center/recovery/reviews"

headers = {
    "X-Workspace-Id": "string",
    "Authorization": "Bearer <token>"
}

response = requests.get(url, headers=headers)

print(response.text)